Legal

Terms of service

Last updated: November 22, 2024

These Terms of Service (the “Terms”) constitute a legal agreement between you (“You,” “Your,” or “Licensee”) and SaaS.group LLC (“Keyword.com,” “Licensor,” “Us” or “We”) that governs your rights and obligations regarding access to and use of the Keyword.com website and related services (collectively referred to as the “Platform”).

Keyword.com, including all associated materials and content, is licensed to you, not sold, by SaaS.group LLC. SaaS.group LLC reserves all rights not expressly granted to you under these Terms.

By accessing, downloading, installing, copying, or using any part of Keyword.com, you agree to be bound by these Terms. If you do not agree to these Terms, you must refrain from using Keyword.com.

If you register for a free trial of Keyword.com, these Terms will govern your free trial. Your access to and use of the Service during the trial period is subject to these Terms, including provisions related to data usage, billing, and termination.

1. Definitions

  • User: Any person or entity who uses Keyword.com services.
  • Account: The account created by a User to access the Platform.
  • Site: Refers to the Keyword.com website and any subdomains, interfaces, or tools associated with it, accessible via https://keyword.com, https://app.keyword.com and any other domain operated by Keyword.com.
  • Subscription: The periodic payment plan chosen by the User to access the services.
  • Ranking Data: All keywords, ranking positions, ranking history, and any other SEO-related metrics that are tracked and processed by Keyword.com for your account.
  • User Data: All information and content uploaded by the User to Keyword.com.
  • Personal Data: Any personal information as defined by applicable data protection laws.

2. Our services

The Keyword.com Platform is an online tool operated by us that provides remote access to keyword ranking data, SEO analytics, and other related metrics. The services provided by the Platform include, but are not limited to:

  • Tracking and displaying keyword rankings, ranking history, search visibility, search volume, and other SEO-related metrics
  • Providing access to ranking data for keywords associated with your account, allowing users to download reports or export ranking information
  • Providing keyword suggestions for related projects
  • Enabling the setup, configuration, and customization of keyword tracking settings
  • Offering user support for the Platform and troubleshooting issues
  • Generating reports, charts, and other data visualizations according to user preferences
  • Offering users access to their ranking data through an API (Application Programming Interface)

We reserve the right to store all keyword ranking data, metrics, and related reports generated by you for up to 90 days following the termination of your account. After this period, your data will be permanently deleted and cannot be recovered.

3. Registration & user account

To access and use the services provided by Keyword.com, you must create a user account on the Platform. The registration process requires you to provide accurate and up-to-date information, including a valid email address.

By clicking the “Sign up” button during the registration process, you confirm that you are at least 18 years old, or the legal age of majority in your jurisdiction, and that you agree to these Terms and the Privacy Policy.

Keyword.com allows users to register and log in using third-party services such as Google, Facebook, LinkedIn, and Microsoft. By using any of these Single Sign-On (SSO) providers, you grant Keyword.com access to your basic account information as allowed by the provider’s terms and your settings.

The main registered account (“Master Account”) has the ability to create and manage additional shared access users (“Shared Users”) within the Platform. The Master Account holder is responsible for the actions of all Shared Users on the Platform.

4. Acceptable use and prohibited activities

You agree to use the Platform and Services solely for lawful purposes in accordance with these Terms. You are prohibited from using the Platform:

  • To build or attempt to build a similar or competitive product or service using any part of the Platform or Services
  • To circumvent or attempt to circumvent any security measures or access unauthorized areas of the Platform
  • To create multiple accounts for the purpose of circumventing limitations on the free tier package
  • To overload the Platform’s servers through excessive automated requests

Keyword.com reserves the right to block, suspend, or terminate accounts that engage in any prohibited activities outlined in this section or otherwise breach these Terms.

5. Intellectual property rights

You acknowledge that the Keyword.com Platform, including the software, systems, and applications related to it, are protected under international copyright laws and treaties. All rights to these materials are reserved. Keyword.com retains full ownership, including all intellectual property rights, to the Platform, configurations, and Services to the fullest extent allowed by law.

The Keyword.com name and logo, along with any other trademarks displayed on the Platform, are the property of Keyword.com or its affiliates. No rights to use, reproduce, or display our trademarks or trade names are granted to you without prior written permission.

6. Service and marketing messages

By registering an account for our Service (whether free or paid), you give us permission to send email notifications to the email address you provided during registration. These notifications are necessary for the operation and improvement of the Service.

In addition, you may have the option to subscribe to our monthly newsletter. You can opt out of marketing emails at any time by clicking the ‘Unsubscribe’ link included in each email.

7. APIs

When using our Service, you may have access to Keyword.com’s Application Programming Interfaces (APIs). Your use of Keyword.com’s APIs must comply with this Agreement, as well as the guidelines provided in the API Documentation.

You are prohibited from redistributing, reselling, or sublicensing access to Keyword.com’s APIs without the explicit consent of the user in question. Keyword.com reserves the right to suspend or terminate your access to the APIs if you breach any of these terms.

8. Site availability

We make no warranty that the Site or Services will be uninterrupted, timely, secure, or error-free. We reserve the right to restrict, limit, or prohibit access to the Site at any time, and at our sole discretion, if we deem it necessary to temporarily shut down the Site for maintenance, updates, or other reasonable adjustments.

9. Subscriptions and payments

We offer both monthly and yearly paid subscription plans. Subscriptions are paid upfront, either monthly or annually, depending on your chosen plan. Your subscription will automatically renew at the end of each billing period, and recurring payments will be charged to the credit card you provided during registration.

You can cancel your subscription at any time, but you must do so before the renewal date to avoid being charged for the next billing cycle. Upon cancellation, you will retain access to the Service until the end of your current subscription period.

All payments must be made via credit card. If a payment fails or is unsuccessful, your account may be blocked until full payment is received. If payment is not made within 90 days, your account and associated data may be permanently deleted.

10. Taxes

All prices and charges listed for our Service are exclusive of taxes. Taxes will be calculated and added to your invoice based on the applicable laws and regulations. You are solely responsible for any applicable taxes.

11. Refund policy

All fees paid for the Service are non-refundable. You will be billed in full for the subscription term in which you cancel, and no refunds will be provided for any unused portion of that term. This applies to both monthly and annual subscription plans.

In certain circumstances, we may, at our sole discretion, offer a refund, discount, or credit. However, the issuance of credits in one instance does not entitle you to credits in the future for similar instances.

12. Data collection and use

You understand and agree that Keyword.com may anonymize and aggregate any data you share with the Service. This anonymized and aggregated data may be used without identifying you for the purposes of improving and enhancing the Service.

13. Modifications to service

We are continuously working to improve our Service. As part of this, we may add, modify, or remove features and functionalities, and we may also suspend or discontinue the Service entirely. You agree that Keyword.com shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

14. Links

The Service may contain links to other websites or resources. As Keyword.com has no control over these external sites, you acknowledge and agree that Keyword.com is not responsible for the availability of such sites or resources, and does not endorse or take responsibility for any content available on or through these sites.

15. Indemnity

You agree to indemnify, defend, and hold us, along with our agents, affiliates, subsidiaries, directors, officers, employees, and relevant third parties, harmless from and against any third-party claims, liabilities, losses, and expenses (including damages, settlements, and reasonable legal fees) arising from your use of the Platform or any breach of these Terms by you.

16. Limitation of liability

The Service and all information provided therein are on an “as is” and “as available” basis without any warranty.

TO THE EXTENT PERMITTED BY LAW, KEYWORD.COM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AND WILL NOT BE RESPONSIBLE FOR LOSS OF PROFITS OR REVENUES, LOSS OF DATA, OR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND WHATSOEVER.

TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF KEYWORD.COM FOR ANY CLAIM UNDER THESE TERMS IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.

17. Force majeure

Except for payment obligations, neither party shall be liable for any failure or delay in performing its obligations under these Terms due to conditions beyond the party’s reasonable control, including but not limited to acts of God, governmental actions, acts of terrorism, labour disputes, and power failures.

18. Confidentiality

Both parties agree not to disclose the other party’s confidential information to any third party during the term of the subscription and for two (2) years after termination. Confidential information includes subscription account data, customer data, pricing information, and User content, as well as any information marked as “confidential” or reasonably expected to be confidential at the time of disclosure.

19. Notices

All notices required by these Terms will be considered delivered as of the date they are emailed to you or posted on the Site. It is your sole responsibility to notify us of any changes to your email address to ensure you receive all communications and notices.

20. Contacting Keyword.com

You may contact Keyword.com by email at support@keyword.com or via the Platform Chat.

21. Final provisions

These Terms and any other contracts and legal relationships concluded by and between us shall be governed by the laws of the State of Nevada in the United States. Any disputes arising herefrom between us shall be resolved by the courts of the State of Nevada in the United States.

Should any of the provisions hereof be ascertained as invalid, ineffective or unenforceable, such a provision shall be replaced by a provision whose sense and purpose comes as closely as possible to the original provision.

If you have any questions regarding the Terms of Service, please contact us at support@keyword.com.

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